Support
How can we help?
Contact
Email us and we’ll reply by email.
We can’t see your entries, and we don’t need them to help you, so please don’t include health details in your email. We can’t answer medical questions — those are for your doctor.
Common questions
Where is my data stored?
Stored on your device and in your own iPhone backup. No account, no third-party servers.
Deleting the app removes its data from your device. An iPhone backup you created earlier may still contain it.
How do I export my report?
On the main screen, tap PDF. Pera shows your doctor report for the last 84 days. Tap Export PDF for Doctor, then choose where to send it or print it.
Export is available once you have logged at least one day. The PDF only goes where you send it.
How do I cancel a subscription?
Subscriptions are billed and managed by Apple, in your Apple Account settings. On your iPhone, open Settings, tap your name, then Subscriptions, and choose Pera.
A subscription renews automatically unless you cancel at least 24 hours before the current period ends.
How do I restore a purchase?
On the screen that shows the plans, tap Restore purchases. Use the same Apple Account you subscribed with.